Need Help With Your Account?

Many of your questions will be answered by reading our FGS Website User guide.

Email Us for Help

Don’t remember the email associated with your account? Email

Aren’t sure if your society has an account? Email before creating a new account that could be a duplicate.

Have questions about your membership? Email

How to reset your password

  • click on “login” in the upper left
  • click on “Forgot Password”
  • enter the email address associated with the account
  • an email with a link to reset the password will be sent

Important Changes

You might have missed these changes that were implemented when we moved to our new website.

  • All FGS membership accounts now run on a 12-month basis rather than for the calendar year. New membership and subscription accounts will expire at the end of the month 12 months from the date the application was processed. (Example: If you join on 8/10/2018, your account expiration date will be 8/31/2019.) Check your membership status in your account to find your new expiration date.
  • In the old FGS member management system, each member organization had one account, which required the main contact, delegate, and board members to share one login and password. With this new system, member societies and family associations can create individual sub-member accounts for their delegate and board members to give them easy access to member benefits. (See the User’s Guide page 3 for more details.)
  • New applications and renewals may be processed online even if you want to pay by check. Simply select "Pay Later" and "I will mail in a check" on the Payment page. Your account will be updated to finalize the application or renewal when the check is received.